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Terms of Service

Last updated: March 31, 2026

Welcome to Veileron, operated by So Cal Media Network ("we," "us," or "our"). By accessing veileron.com or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

Our Privacy Policy is incorporated into these Terms by reference and can be found at veileron.com/privacy-policy.html.

1. Eligibility & Age Restriction

You must be at least 18 years of age to use our services or submit your information through any form on our website. By using our services, you represent and warrant that you are 18 years of age or older and have the legal authority to enter into this agreement.

2. SMS Program Description & Messaging Use Cases

Veileron operates an SMS messaging program to communicate with clients and prospects regarding our AI automation services.

Our SMS program is used for the following purposes:

  • Appointment confirmations and reminders for scheduled discovery calls
  • Missed call follow-up messages to reconnect with prospects
  • Customer service communications related to your account or inquiry
  • Service updates and operational notifications

SMS messages are sent only to individuals who have explicitly opted in by submitting their phone number through a form on veileron.com with clear consent language. We do not send unsolicited or promotional SMS messages.

3. SMS Opt-Out Instructions

To stop receiving SMS messages from Veileron at any time, reply STOP to any message. You will receive one final confirmation message and will be immediately unsubscribed. No further messages will be sent.

For help with our SMS program, reply HELP to any message or contact us directly at todd@veileron.com.

4. Message & Data Rate Disclosures

Message and data rates may apply. Standard messaging and data rates charged by your mobile carrier may apply to all SMS messages sent to and received from Veileron. Veileron is not responsible for any charges imposed by your mobile carrier.

Message frequency varies depending on your interactions with our service and the nature of your inquiry.

5. Carrier Liability Disclaimer

Mobile carriers, including but not limited to AT&T, T-Mobile, Verizon, and others, are not liable for delayed or undelivered SMS messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and is not guaranteed. Veileron is not responsible for messages that are delayed, undelivered, or blocked by your carrier.

6. Services

Veileron provides AI-powered business automation services including missed call text back, appointment booking, AI chatbots, and reputation management. Services are provided on a month-to-month basis unless otherwise agreed in writing.

7. Payment Terms

Service fees are billed monthly in advance. Payment is due at the start of each billing cycle. All fees are non-refundable unless otherwise stated. We reserve the right to suspend services for non-payment after reasonable notice.

8. Cancellation

You may cancel your service at any time with no long-term contracts or early termination fees. Cancellations take effect at the end of the current billing cycle.

9. Acceptable Use of SMS Services

By using our SMS features, you agree to:

  • Only send messages to contacts who have provided explicit prior consent
  • Comply with all applicable laws including the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Guidelines
  • Not use SMS services for spam, harassment, or unlawful purposes
  • Include opt-out instructions in messages where required by law

You are solely responsible for ensuring your use of SMS features complies with all applicable laws and regulations.

10. Support Contact Information

For questions, support, or concerns related to our services or SMS program:

  • Email: todd@veileron.com
  • Website: veileron.com
  • Location: Escondido, California

11. Limitation of Liability

To the maximum extent permitted by applicable law, Veileron shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount paid by you for services in the three months preceding the claim.

12. Disclaimer of Warranties

Our services are provided "as is" without warranty of any kind, express or implied. We do not warrant that services will be uninterrupted or error-free.

13. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of San Diego County, California.

14. Privacy Policy

Your use of our services is also governed by our Privacy Policy, available at veileron.com/privacy-policy.html, which is incorporated into these Terms by reference.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated by updating the date at the top of this page. Continued use of our services constitutes acceptance of the updated Terms.

Veileron

Unveiling the Future of Business Automation

Escondido, California

Services

  • AI Chatbots
  • Missed Call Text Back
  • Reputation Management
  • Appointment Booking

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Legal

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  • todd@veileron.com

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